stay home, stay healthy!
an emergency grocery delivery service for people at-risk of severe COVID-19 infection
Crises like the coronavirus tend to hit the most vulnerable among us the hardest -- food insecurity looms larger now than even before, especially for low-income seniors trying to minimize their exposure to the virus.
To address this problem, we're continuing our "Stay Home, Stay Healthy" food delivery program for at-risk groups -- the elderly and the immunocompromised-- in partnership with Welcome Table and CapMetro. This program is designed to support people in need and promote effective social distancing during this tough time.
As always, if you have any questions or want to help, reach out to us at firstname.lastname@example.org.
The Team @ Good Apple
Stay Home, Stay Healthy FAQ
How do I sign-up for the program? All sign-ups will be conducted on a first come, first serve basis through the program hotlines at (512) 879-4381 (English) or (512) 879-4365 (Spanish). We are currently at capacity, but our team will work with you over the phone to determine if you are eligible to receive services and will add you to our waitlist if so.
Is this free? Yes, both the food and delivery service is 100% free.
What type of food will be delivered? You will receive a combination of fresh produce and other pantry staples, such as grains, proteins, and dairy.
How much food will be delivered? Each bag includes approximately one week's worth of food for one person. We will adjust how many bags you receive proportionate to the number of people living in your household (up to 5 bags per household).
When should I expect a delivery? This service is first come, first served basis, in accordance with policies from the Central Texas Food Bank. You will be notified via text or phone if we are able to provide a delivery as well as what date you will receive it. We appreciate your patience.
What days of the week do you deliver? We now deliver Tuesdays and Wednesdays between 2PM and 8PM.
How many times can I use this service? This service is now a monthly delivery for the duration of this phase of the program (January 1 - March 31 2021).
Where can I find other help? Please visit www.connectatx.org to view a list of resources available for emergency food and other support services. You can also call 211 or visit www.211texas.org.
Will Welcome Table still be operating? Welcome Table will continue to operate as normal. If you were working with Welcome Table prior to Stay Home, Stay Healthy, you will continue to be able to.
Keeping You and Your Good Apple Produce Safe
- We are closely monitoring daily updates and recommendations from the CDC, Austin Public Health, and The University of Texas at Austin.
- Nitrile protective gloves will continue to be worn by all staff during the inspection, sorting, and packing of produce.
- We are coordinating with our Farming partners to ensure efficient coordination of produce from the farm to your door.
- On that note, we are retraining our entire staff in thorough and frequent hand-washing – fronts, backs, wrists, between fingers – with soap and water for at least twenty seconds each time.
- Employees continue to be instructed to never come to work if they experience fever or any Coronavirus symptoms.
- Lastly, we have instructed our delivery drivers to leave your box on your doorstep and leave promptly in order to limit contact; a healthy community is of utmost importance to our team, and taking this small step to limit any potential for spread is paramount.
Please contact us if you have any further questions (email@example.com). Know that when you choose to receive Good Apple services, your health and safety are top priorities, today and every day.